We try to get any order out within 24 buisness hours of the order.  If this will not be possible because a item is out of stock or some other complication we will notify you by email and phone when possible.  Our kiteboarding.com store and shipping center is located in Corpus Christi, TX.  The time it takes to get to you all depends on how far away you are.  Within the Continental U.S., the max ship time is 5 buisness days with UPS ground.  Shipping to Alaska and Hawaii takes around 3 days.